Customer Story - Improving Employee Experience
A nonprofit client was pursuing a review of their internal processes and capabilities to improve their employee experience. This review strategy, prompted by a change in organizational leadership, was also intended to enable them to support their mission with a renewed focus.
Call for Help:
- External resources were needed to conduct a comprehensive review of HR’s efficacy and its relationship with the broader leadership team.
- To maximize the value and impact from this review, key areas including employee engagement, training, development, and advancement strategies were needed to foster a more productive workplace environment.
- The client lacked the resources and capabilities to perform this review and provide strategic, unbiased recommendations for areas of improvement.
Farwell Advisor Support:
- The FarWell advisor conducted a thorough review of the current HR policies, processes, and practices, incorporating insights gathered from key stakeholder interviews to identify areas of improvement and alignment with legal requirements.
- The advisor provided recommendations for corrective active actions and remediation strategies to ensure that HR operations were fully compliant with local, state, and federal legal and regulatory standards.
- The advisor proposed tailored strategies and tactics aimed at significantly improving the overall employee experience, focusing on engagement, satisfaction, and development within the organization.
Results:
A clear path to align leaders and create improvements for the entire workforce.
- The client received a comprehensive review of their HR department with actions to increase HR effectiveness and visibility within the organization.
- Specific recommendations were made to enhance the employee experience.
