Customer Story - Shifting IT Department to Agile Focused
A global life sciences company recognized the need to change the way they were working to respond more effectively to company growth in products and locations. They also needed to respond more efficiently to increasing regulatory requirements.
Call for Help:
- The company was quickly scaling from a startup to a global organization. While growing in complexity, they lacked processes and practices of a global org.
- The IT organization was staffed extremely lean. They were weighed down by technical debt, inconsistent project management methodologies, and more work than they could manage.
- IT had made multiple unsuccessful attempts at bringing agility into the organization and faced growing resistance to try again.
Farwell Advisor Support:
- FarWell paired agile expertise and change management leadership to mature IT into an agile organization focused on value delivery and continuous improvement.
- Senior advisors evolved the mindset, practice, and culture.
- A three-pronged approach was executed in iterations to adapt for readiness, progress, and changes in the environment.
- Senior advisors partnered with internal stakeholders and executive leaders.
Results:
The full IT department sprinted on the same cadence.
- 100% of IT were trained in scrum.
- IT leaders focus on strategic items, impediment removal, empowering teams, and building problem-solvers.
- Planned work has improved from 30% to 80%, all focused on the highest value for the enterprise.
- IT has been asked by other areas in the business to provide guidance to their agile transformation efforts.
