Customer Story - Vendor Compliance Program Established
A shared service vendor transitioned to a cloud service enterprise, moving to a solution that maintained their edge in a highly competitive marketplace. They were so focused on the end goal that they didn't have an eye on the structure needed to maintain the health and viability of the solution.
Call for Help:
- The customer didn’t have the experience and knowledge to understand the security implications of the solutions they were implementing.
- The customer's compressed timeframe forced them to implement a number of third-party solutions without properly vetting risk and controls.
Farwell Advisor Support:
- FarWell represented the best interest of the customer by establishing a vendor compliance program, processes, and standards so that they could be confident that their business needs were addressed.
- FarWell closed gaps identified by a prior security audit so that they were compliance with current industry regulations.
- FarWell architected a lean compliant and sustainable security program so that the customer is now able to manage and build on the established foundation themselves.
Results:
The customer saw 64% increase in digital compliance.
- The organization achieved organizational self-sufficiency.
